On Nail It a customer is one who post a job and intends to hire a professional on the platform. Here are some safety tips to keep in mind before hiring service providers on Nail It:

For Customers Hiring a Service Provider

1. Verify the Provider’s Profile & Reviews

• Check ratings, reviews, photos, company profile and completed jobs before hiring.
• Look for verified badges or certifications where applicable.

2. Communicate Within the Platform

• Keep all messages and payment transactions within Nailit for security.
• Avoid sharing personal contact information too soon.

3. Ask for Proof of Qualifications (if needed)

• For specialized services (e.g., electricians, plumbers), ask for relevant certifications or licenses where applicable.

4. Request a Detailed Quote

• Get a clear breakdown of costs before agreeing to a job.

5. Meet in a Safe & Public Place (if applicable)

• For consultations or first-time meetings, choose a public location.
• Avoid inviting service providers into your home unless necessary.

6. Trust Your Instincts

• If something feels off about a provider, don’t proceed with the hire.
• Report suspicious activity to Nailit support immediately.

7. Use Secure Payment Methods

• Never pay in cash, unless agreed upon through the platform.
• Use Nailit’s payment system for a secure transaction.
• All payment is held in escrow until completion of the job.
• Please note that all prices are quoted in US dollars.